SteelSeries Arctis Nova 1 Multi-System Gaming Headset — Hi-Fi Drivers — 360° Spatial Audio — Comfort Design — Durable — Ultra Lightweight — Noise-Cancelling Mic — PC, PS5/PS4, Switch, Xbox - Black

This is my second time buying the Arctis Nova 1 and for good reason. I loved my first one so much that I picked up a second for my wife. The sound quality is impressive with clear highs and deep bass, and the spatial audio makes a big difference in games. The headset is comfortable for long sessions thanks to the adjustable design and soft ear cushions.The mic does a great job cutting out background noise and I like that it retracts when not in use. On-board controls are simple and handy. It works perfectly across devices and platforms with the 3.5mm jack. If you're looking for a reliable and great-sounding headset, this is a solid choice.

It doesn't have any batteries so it's perfect. 🤣SOUND AND MIC CHECK, perfect. I sound crystal clear and my friends complimented how nice my voice quality is.Connectivity is great.Set is is easy.Design is okay but definitely comfortable.It seems very durable so far and isn't too heavy.

Lightweight, good sound, and great mic. There is occasionally some leaking of sound from headphones into mic. I can wear these for hours without pain or headaches

I love this headset actually, I thought the mic stopped working but really I had to tug on the mic a little harder and magically it worked 🕺🏻. Good sound quality, and good budget headphones just the mic threw me off

As you read this review please note the headset was in excellent condition at the time it broke with no user related damage. Also, my experience during this entire communication process with Steel Series is that they will respond to your email once per day and not on the weekends.I bought this product in June 2021 and it broke early Oct 2021, one ear of the headset and mic no longer work.I purchased an extended warranty and called to make a claim, I was told it was still covered under the manufacturer one year warranty and I would need to go thru them.Contacted product support on the Amazon site and advised I wanted to pursue a warranty claim. Spent 30 minutes in an online chat with someone trying to fix the device to no avail. Was told I would need to go directly thru the Steel Series website.Spent half an hour online with Steel Series going thru the same process of attempts to fix the device, still doesn't work.I was advised I would need to submit pictures of each earpiece, mic, headset, serial# and original receipt to make a warranty claim.I sent screenshots of everything but the Steel Series rep indicated they were unable to view the screenshots so I had to resend it in a PDF document.Once that was done I was given a link to submit a warranty claim. You're required to break the headset apart in very specific ways or per Steel Series directions you risk voiding the warranty claim. (or you can send the headset back to Steel Series at your own expense and maybe/maybe not you'll get reimbursed that cost)I think I'm pretty strong but it's not easy to break them the way they ask, I had someone else try too. I advised Steel Series I was having trouble breaking them. I finally managed to break it but it snapped in a different area than the very specific way they advise you to or risk voiding the warranty.Then I had to send pictures of each broken piece. This time you can't use a PDF because it's too big for the space you need to upload it to, one space for each picture. Back to the screenshots which apparently now work for this part of the process.Then I got a an email saying I needed to send them a video of the product. Steel Series advised that they don't have enough data space for me to download a video and can't view a google link so I need to create a You Tube account or Vimeo account in order to send them the video.I responded asking where in the directions it indicated I need to send a video and what was wrong with the pictures I sent. I also indicated that I thought their process seemed designed to discourage warranty claims.I received a response saying -"The video is needed because our system is requesting it for further verification. If you are unable to provide it to us please let me us know so I can close this ticket accordingly."So, I guess I should just take a video without knowing what was wrong with the pictures and cross my fingers that Steel series now finds my submission acceptable???I asked for a Supervisor to call me. No response. I sent another request for a Supervisor to contact me. I received a response to that email that my request had been escalated. Then I received the following.Thanks for reaching out to us. I read up on issue in the thread. I am one of the leads in the department. Video verification of destruction is something that our process requires. This part is important, and we really want to get you verified and get you your code for the new headset so that you will be able to get back to gaming, that we all love to do :). Please be sure to complete the video verification step, as not completing this will lead to denial of the warranty claim.Still no feedback on what was wrong with the pictures to ensure I accurately capture the information they want in the video. Still no call from a Supervisor. No ability to submit a video unless you're interested in creating a YouTube account for yourself and I assume uploading your video to YouTube for anyone to see??? I don't know if that's right because I don't have a YouTube account or have any interest in creating one. I sent a response again asking to speak with a Supervisor. I received a response from the same party that Steel Series only communicates through email. (As I noted at the top - they only communicate once a day, this has been going on for almost two weeks).I called and spoke with customer service at the extended warranty provider that I purchased from and explained what was going on. The party I spoke with agreed with my opinion that Steel Series appears to make it much more challenging than would be reasonably required to make a warranty claim and they were kind enough to honor the warranty at 100%. They gave me a prepaid label to send back the headset. When I told them I had destroyed the headset at the direction of Steel Series it got a little problematic but we were able to work it out and I have since been refunded the full cost of the headset by the extended warranty provider. The entire phone call with the extended warranty company took a half hour. They indicated they would be giving Amazon feedback on Steel Series warranty claim process, I hope they do.Still waiting to hear back from a Supervisor at Steel Series...........

Excelente opción para ver películas con dolby atmos o dts

I thought I should leave this review for anyone having problems with getting the mic to work on xbox or PlayStation, you need to select the option to “mute speaker when audio headset attached” It’s under settings > volume & audio output >additional options. You should see it working immediately, enjoy!

Audio Imbalance: Sound that should only come from the left ear sometimes plays in both ears, while no sound comes from the right ear when the balance is set to the right. Microphone Not Working: When used for calls or voice recording, the person on the other end cannot hear me. Oddly, my own voice is heard through the headset, as if the microphone isn't properly connected or it's incorrectly detecting the input. This is the issue I got earlier, I have solved my problem, when I replaced the mic splitter and the headphone sound became better, when I tried the default splitter from this headphone the issue would be as I explained, I played the splitter port by plugging and loosening it then plugging it in again, and the mic would work perfectly, I just did that so that my mic could work, I thought only I could do it, so I just wanted the splitter not to be trash because I did this from 10 am to 9 pm, I wasted a lot of time.